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Account Protection

Claims

Need to make a claim?

Download the claim form
Complete and send in the claim form, and supporting information. 

Important Information

  1. Please complete the Policy Details Section of your claim form and any of the sections which relate to your claim.
  2. Please ensure that this form is signed and that all questions are answered fully
  3. To avoid delay in processing your claim, please ensure that all necessary documentation specified in the section relevant to your claim is sent with this form.
  4. Claims may be subject to an excess as described in your Policy.
  5. Please send this form and all documentation to: The Accident & Health Claims Department, ACE Insurance Limited, GPO Box 4065, Sydney, NSW 2001.

If you have any queries, or need assistance with completing the claim form, please contact us:

Phone Chubb on:
0800 656 667
(Monday to Friday, 8.30am to 5pm AEST)

 

CUSTOMER SERVICE EMAIL :
CustomerService.AUNZ@chubb.com